Shipping times are estimates and are provided by the carrier. Shipping estimates specific to your location are provided during the checkout process. Major city centers should receive faster delivery times, whereas all other locations will vary depending on distance from major city centers.
Shipping rates are determined by several factors including: shipping service selected, dimensional weight* and destination of shipment. Shipping rates specific to your order are provided during the checkout process.
Please allow for up to 3 business days (up to 5 during sale events) for processing of orders prior to shipment or in-store pickup availability depending on the contents of your order. If there are any unexpected delays with your order, we will contact you. Merchant of Tennis does not ship on weekends or Canadian statutory holidays.
*Dimensional weight, also known as volumetric weight, is an estimated weight that is calculated from the length, width, height and actual weight of a package. It also takes into consideration oversize/fuel surcharges. It is not representative of the actual weight of a package. We use this estimated weight as the basis to our shipping rate calculations.
Canadian Shipping
Free Regular Parcel Shipping
- Available on post-discount order subtotals over $99
- 1 to 10 business days once your order is shipped
- Offer valid for shipping to Canadian addresses only
- Orders must have an actual or dimensional weight less than 10 kg total
- Offer not valid on orders with cases of tennis balls, nets and items with a dimensional weight of 10 kg or greater
- Limited time offer
Canada Post Expedited Parcel Canada
- Lower-cost and reliable
- 1 to 8 business days once your order is shipped
- Tracking service with delivery updates via e-mail or optional SMS
Canada Post Xpresspost Canada
- Fast and cost-effective
- 1 to 4 business days once your order is shipped
- Tracking service with delivery updates via e-mail or optional SMS
Canada Post Priority Canada
- Canada Post's fastest delivery
- 1 to 4 business days once your order is shipped
- Tracking service with delivery updates via e-mail or optional SMS
UPS Standard Canada
- Lower-cost and reliable
- 1 to 7 business days once your order is shipped
- Tracking service with delivery updates via e-mail or optional SMS
UPS Expedited Canada
- Fast and cost-effective
- 1 to 5 business days once your order is shipped
- Tracking service with delivery updates via e-mail or optional SMS
UPS Express Canada
- UPS's fastest delivery
- 1 business day once your order is shipped
- Tracking service with delivery updates via e-mail or optional SMS
United States Shipping
Canada Post Expedited Parcel USA
- 4 to 14 business days once your order is shipped
- Tracking service
- Estimate cannot forecast length of delay at international borders
Canada Post Xpresspost USA
- 2 to 9 business days once your order is shipped
- Tracking service
- Estimate cannot forecast length of delay at international borders
UPS Standard USA
- 4 to 7 business days once your order is shipped
- Tracking service
- Estimate cannot forecast length of delay at international borders
UPS Worldwide Expedited USA
- 2 to 5 business days once your order is shipped
- Tracking service
- Estimate cannot forecast length of delay at international borders
International Shipping
UPS Worldwide Expedited International
- Up to 14 business days once your order is shipped
- Tracking service
- Estimate cannot forecast length of delay at international borders
In-Store Pick-Up
We have in-store pickup options for both our retail store locations. This can be selected as a "delivery method" during checkout. This service is free of charge.
You will be contacted via e-mail when your items are available to be picked up at the store you selected. This can take up to a few business days depending on the contents of your order.
Turn Around Commitment
We pride ourselves on shipping your order as soon as possible. We usually ship your order 1 to 3 business days after ordering and sometimes up to 5 business days during busy periods. This does not apply to pre-sale or backordered items. If there are any delays you will be notified immediately via email. Merchant of Tennis does not ship on weekends or Canadian statutory holidays.
Payments Accepted
We accept Visa, Visa Debit Cards, MasterCard, American Express, PayPal, Apple Pay, Google Pay and Merchant of Tennis Gift Cards. All prices are quoted in Canadian dollars.
Holiday Season Suggested Order-by Dates
*To ensure your package is delivered in time for the 2024 holidays, please follow our suggested timeline when ordering
Free Regular Parcel Shipping
- Within Canada - December 9
- Ontario & Quebec - December 15
UPS Standard
- Within Canada - December 11
- Ontario & Quebec - December 17
UPS Expedited
- Within Canada - December 17
- Ontario & Quebec - December 19
UPS Express
- Within Canada - December 19
- Ontario & Quebec - December 22
Order Online and Pick Up In Stores
- Order by December 22nd for December 24th pick up
View our Holiday Return Policy.
Complimentary Upgraded Shipping
Available with orders placed Dec. 10 to Dec. 19.
- Select and pay for UPS Expedited and it will be sent as UPS Express** (until Dec. 19)
Service selected during checkout will determine upgrade. Order messaging will not indicate upgrade. Staff will upgrade shipping during processing. Offer available to Canadian shipping addresses only. Some exclusions apply. Excludes nets. **UPS Express (Saver).
